Refund Policy
Our priority is that your Italian Greyhound wears the most suitable and comfortable clothing. If something is not right, we are always happy to work with you on a return, an exchange, or a fit adjustment.
Returns and exchanges
- Returns are accepted within 14 days of delivery, provided the item is in its original condition and packaging, with no signs of use or damage.
- If the return is due to a product defect or our mistake, we cover the return shipping costs.
- If the return is for any other reason, the return shipping costs are paid by the customer.
How to start a return
Email info@zikkidesign.com with your order number and a short note, and we will reply with the next steps. Photos help for fit questions.
